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Sudden sharing problems with pro users outside our organization

March 5, 2020, 4:45 pm
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Hi,

 

We have a client with HQ and 8 branches, which I built a report for each. The client acquired 9 Power BI Pro licenses and I proceeded to share their reports to them. So far everything went well and everyone was happy. That is until the client contacted us on Monday to let us know that they weren't able to view the reports any longer.

 

The PowerBI interface loads with a popup in the center reading (translated from French) "Verifying report security", "Please wait while we verify the permissions". Then nothing happens. This loading popup remains forever and nothing happens.

 

Some things to note:

- There is no row level security in any of the reports

- I didn't make any changes to the reports or the datasets

- I checked the gateway, it was running fine. But said there was an update available, which I did, but to no avail

- I can open the reports on the Web with my licence, no problem (afterall it is in my workspace).

- My boss can open the reports with his licence, no problem (different workspace).

 

Things we tried that did not work:

- Updating the gateway to the latest verion

- Unsharing and resharing the reports

- Asking the client to empty their browser's cookies, cache, etc.

 

What we tried that "sorta" worked:

- Ask the client to open their browser "in private" mode. She was able to view the report, but claims there were small visual inaccuracies (which I can't verify for myself).

 

Anybody has an idea what could have caused this sudden change? We are at a loss, and we don't believe we are at fault, but still would like to help our client.

 

Thanks,

Steven

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AWS Aurora PostgreSQL Connect Error (DMTS_PublishDatasourceToClusterErrorCode)

March 5, 2020, 6:35 pm
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Hi,

I'm trying establish Power BI Gateway to connect to AWS Aurora PostgreSQL.

But, I facing error like below.

 

 

 

Unable to connect: We encountered an error while trying to connect to . Details: "We could not register this data source for any gateway instances within this cluster. Please find more details below about specific errors for each gateway instance. Activity ID: 2b68458b-f58a-436e-9aec-d0ea072a9147 Request ID: 28df429d-383a-adf9-4d35-7762c97353e0 Cluster URI: https://wabi-east-asia-a-primary-redirect.analysis.windows.net/ Status code: 400 Error Code: DMTS_PublishDatasourceToClusterErrorCode Time: Fri Mar 06 2020 11:13:42 GMT+0900 Service version: 13.0.12522.196 Client version: 2002.4.021 AWS-Gateway: Unable to connect to the data source undefined. Underlying error code: -2147467259 Underlying error message: Please install Npgsql version 4.0.10.0 or earlier. DM_ErrorDetailNameCode_UnderlyingHResult: -2147467259 Microsoft.Data.Mashup.ValueError.DataSourceKind: PostgreSQL Microsoft.Data.Mashup.ValueError.DataSourcePath: ~~~.ap-northeast-2.rds.amazonaws.com;postgres Microsoft.Data.Mashup.ValueError.Reason: DataSource.MissingClientLibrary

 

 

 

I already downgrading Npgsql to 4.0.10.0, but, error dosen't solved. even applied 4.7.0, encount same massages.

When I test odbc connect test on gateway environment, I got 'connection sucess' message.

Is there something I miss?

 

Target Server : AWS Aurora PostgreSQL

Gateway Device : Windows Server 2019 Datacenter on AWS EC2

  - Npgsql 4.7.0 (~/Users/.nuget/packages/)

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Directquery not working in service with postgres hosted on aws

March 5, 2020, 8:59 pm
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Hi,
We have a postgres db hosted on AWS rds and we use directquery to access this data source for the report. It is working fine in desktop, but when I publish to service, the visuals are blank with " Cannot load data" error.
We tried using a on premise gateway, but as per power bi, gateway is not needed for this data source , as is already on the cloud.
Need help on this issue. Thanks
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Report data in Power Bi service is not same as configure

March 6, 2020, 12:35 am
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Hi,

 

I have a problem with the report data in the Power BI service.

 

Situation:

In the report have table visualization and filter by page have been applied to the report.

When I open report in Power Bi service, the data in the table visualization did not filter by page as configured.

But it needs to click Reset to default button to get the right data as configured. 

 

How to solve this problem and it happens to other people in the workspace.

 

Thank You.

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Azure Datawarehouse - Service Principal

March 6, 2020, 1:29 am
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Hi!!! I have to get data from Azure datawarehuse using service principal (user/pass authentication is not allowed). 

 

I´m not sure if it´s possible or not...

 

All help will be appreciate.

 

Jose.

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Publish to web not working

March 6, 2020, 1:29 am
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Hi there,

I want to share a report via the publish to web option. But when I try to do this it informs me that I need to contact my admin

to 'allow you to create new publish to web embed codes'.
The thing is, I am the admin and I have set the option for publishing to web to enabled.

I turned on 'Allow existing and new codes'.
I tried with a specific admin user group that I am in.

Then I turned it on for the whole organization.


Still I get the same message. Am I missing something?

 

Thanks

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Sharing a report in Power BI Premium Work space with free users

March 6, 2020, 1:31 am
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Hi! I publish a report in a Power BI Premium Workspace and shared it with free (internal) users. And then I pinned a live page to a dashboard. I used this dashboard in a Power App. I shared the report, dashboard and power app with the said users. Some of them can see the power bi content in the app while others can't. But if I add their names to the viewers list in the same workspace, they are able to view the report content within the app.

 

Now my question is - do I need to add their names to the viewers list of Power BI preimum workspace or not? What if it was a classic workspace and not an upgraded one? 


Is their any other way without adding their names to viewers list as I don't want everyone to view all the reports?

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cannot load model

March 6, 2020, 1:43 am
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since a few days one of our PBI users cannot use reports based on a specific dataset and she gets the message "cannot load model". Other colleaguees do not have issues accessing this datamodel and i checked my gateway connection and she is added as a user. Already removed her PBI account and create a new one but still the issue remains.

hope you can help!

 

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Using Personal Gateway on PowerBi file containing Python Script

March 6, 2020, 4:34 am
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Hello All,

 

I have got a Power BI file which i am trying to upload to the Power Service and schedule refreshes. I get my data from Asana using the PowerBI Asana (Beta) connector. I then run some Python scripts using the data imported from Asana as (#dataset) to clean and manipulate the data.

 

I downloaded the Personal Gateway and made sure it is running:

 

Capture.PNG

 

However, i get this error when i try to refresh or schedule the dataset in PowerBI service.

 

c.PNG

 

Why is that? When i go to manage my gateways i do not see my personal gateway on there, just my enterprise one.

 

I downloaded the personal gateway as scheduling datasets with Python scripts is supported on it. However, i am struggling to set it up. I would really appreciate some help with this.

 

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Unable to Share Reports

March 6, 2020, 7:02 am
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I have a Power Bi Pro account (Free Trial) and I am trying to share a report with another user who also has a Pro account (Free Trial). It seems like the sharing is successful but the other user never gets an email notification. I have also tried to email them with the link and I get an error with an owl saying something went wrong. Try again later. 

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Non Pro users are unable to see the Dashboard in Powerbi Service

March 6, 2020, 8:08 am
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I have created a report in powerbi and it doesn have any RLS. I published the report in powerbi service and creted a dashboard so that I can share it to my colleague who is a non pro user.

 

They can access the dashboard but all visuals are showing as X. Do you know as to why?

My report has several tables and relationships.

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Will Paginated Reports Update with Scheduled Dataset Refresh?

March 6, 2020, 8:15 am
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Hi,

 

I have recently create two paginated reports using a dataset (same as for Power BI report) my thought was to use the paginated reports as data snapshots that will be sent to a shared inbox. I am therefore wondering whether my paginated reports will update automatically with a scheduled refresh of the dataset?

 

Many thanks!

 

//M

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Query contains unknown function name: Python.Execute

March 6, 2020, 8:31 am
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Hello All,

 

I have got a Power BI file which i am trying to upload to the Power Service and schedule refreshes. I get my data from Asana using the PowerBI Asana (Beta) connector. I then run some Python scripts using the data imported from Asana as (#dataset) to clean and manipulate the data (I dont not upload data using python).

 

However, i get this error when i try to refresh or schedule the dataset in PowerBI service.

 

cc.PNG

 

I downloaded the personal gateway as scheduling datasets with Python scripts is supported on it. The personal gateway is up and running fine but i think i need to allow python somehow on powerbi service.

 

I tried to upload the file and schedule refreshes without the python script and it worked well, which means that the python scripts are the issue. Is it something in the permissions maybe as show in the image below? I would appreciate some help.

 

ll.PNG

 

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Admin Portal Only Has Capacity Settings ONLY - No Tenant Settings Tab

March 6, 2020, 8:33 am
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AdminPortalMissingTenantSettingsTab.pngWe currently Do Not see the multiple tabs under "Admin Portal" settings in Power BI Browser (Service), especially "Tenant Settings". We only have "Capacity Settings" available.

 

Can someone please help explain why this is the case, and if possible, how to get the multiple tabs available under Admin Portal. I believe there should be nine options available under Admin Portal.

 

Your help is very much appreciated.

 

Thanks,

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Error on creating SHarePoint connection on On premis gateway

March 6, 2020, 9:14 am
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Hi! I am trying to create a new SharePoint connection on my On-Premise gateway buy everytime end up getting an error. I dont ahve PowerBI premium but I am a Pro user. I get the the access Forbidden error message all teh time. Could you please help me understanding what can be the reson for same.

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Workspace Sprawl

March 6, 2020, 9:36 am
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My company is starting to use Power BI a LOT more now. But with that, it seems that every time a new Group is added, with me as a member, there is also a new Workspace. There are probably two dozen Workspaces of which I am a member, but have nothing in them: no dashboards, reports, datasets or workbooks. 

 

Can I safely DELETE the workspace without harming other Office apps (Teams, SharePoint, etc.)?

 

If I choose to LEAVE the workspace, will my membership in the Team get removed?

 

And finally, how should we go about creating Teams such that it does NOT include a Power BI App Workspace?

 

Thanks in advance. 

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On premise Gateway installed in one server and oracle database in another server

March 6, 2020, 9:45 am
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Hi,

First of all thank you in advanced to assess my problem:

We have an oracle database installed in a server X that stores all the data we want to consume. For architecture restrictions, the On Premises Gateway is installed in server Y and cannot be installed in server X. Also, both servers belong to the same network.

We are trying to add the oracle datasource in Power BI Service and it returns the following error:

  • error code: DMTS_PublishDataSourceToClusterErrorCode 
  • error message: Oracle: ORA-12170: TNS:Connect timeout occurred

What dou you think that might be happening? Can we add a datasource in an On Premises Gateway in one server whereas the real data remains in another server?

 

Thank you very much,

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Problem with data replication using Geteway

March 6, 2020, 11:27 am
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Hello people

I need help.

We created a dashboard here in the company. It displays some data obtained from a database.

We configure the access form as import.

We set up geteway to perform automatic replication and it is working, but it has a dataset table that is fed through a view that I cannot display the correct information for.

I have already created another table and another view, but the data is still being displayed with the wrong value.

Detail, when I synchronize the dashboard data in the power bi dessktop, the information is correct. Does anyone know what may be happening ??

Carlos Reis

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Paginated Reports not loading

March 6, 2020, 1:09 pm
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I have a few paginated reports deployed to a premium workspace and have had no issues up until now.

 

This morning, I was supposed to receive a subscription, but did not, so I went to investigate and found that I cannot load any of the paginated reports. They all just show the loading screen with the message Loading report...

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Connect On-premise gateway to multiple database servers

March 6, 2020, 1:20 pm
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Given a scenario where there are thousands of databases spread across several SQL Server database servers, is it required to install a separate on-premise gateway service for each database server?

 

Ideally, we would like to have the gateway service running on a separate server from the database server.  I'd hate to have to stand up potentially hundreds of "gateway" servers to accomplish this.   I'm hoping that either multiple gateway services can run on the same server or a gateway service can connect to multiple database instances.

 

 

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