we have following scenario:
a) On-Premise Data Gateway is installed on an app server,
b) MS SQL as a source data is geographically elsewhere,
c) 5 reports published on PBI service, each max 4-5 MB
d) setting timeout 120 mins
e) setting privacy level = private
All ports from app server allowed to Azure, as well Azure data center reachable from SQL server. App server allowed to communicate on port 1433 towards SQL server.
Any ideas please, what went wrong?
Error : Report_XXX has failed to refresh.
Failure details: The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.
Type or error: Unable to connect to the data source undefined.
Underlying error code: | -2147467259 |
Underlying error message: | Microsoft SQL: Query timeout expired |
DM_ErrorDetailNameCode_UnderlyingHResult: | -2147467259 |
Microsoft.Data.Mashup.ValueError.DataSourceKind: | SQL |
Microsoft.Data.Mashup.ValueError.DataSourcePath: | XXXX;XXXX |
Microsoft.Data.Mashup.ValueError.ErrorCode: | -2147217871 |
Microsoft.Data.Mashup.ValueError.Message: | Query timeout expired |
Thank you very much for help!