We recently created an on-premise gateway to connect to the analysis packs on the SQL server. Our system login credential does not match with SQL server login, therefore we have followed the instruction on this article (https://docs.microsoft.com/en-us/power-bi/service-gateway-enterprise-manage-ssas) and performed AD lookup mapping. After that, we were able to connect the the SSAS data source and be able to see the tables. But when trying to create tan visual, we have received the following error: "Couldn't retrieve the data for this visual. Please try again later. Please try again later or contact support. If you contact support, please provide these details."
After checking the gateway logs, the error code appear to be 1056899072. Can someone please help with this issue?
Below is the error message from the log:
GatewayPipelineErrorCode=DM_GWPipeline_Gateway_DataSourceAccessError
ErrorCode=-1056899072 --->
[1]Microsoft.PowerBI.DataMovement.Pipeline.Diagnostics.GatewayPipelineWrapperException: Substituted: AdomdErrorResponseException:<pi>Microsoft.AnalysisServices.AdomdClient.AdomdErrorResponseException: The following system error occurred: The name provided is not a properly formed account name.
at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.XmlaClientProvider.Connect(Boolean toIXMLA)
at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.ConnectToXMLA(Boolean createSession, Boolean isHTTP)
at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.Open()
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayDataAccess.AdomdConnectionProvider.OpenConnectionAsync()</pi>
GatewayPipelineErrorCode=DM_GWPipeline_UnknownError
InnerType=AdomdErrorResponseException
InnerMessage=<pi>The following system error occurred: The name provided is not a properly formed account name. </pi>
InnerToString=<pi>Microsoft.AnalysisServices.AdomdClient.AdomdErrorResponseException: The following system error occurred: The name provided is not a properly formed account name.
at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.XmlaClientProvider.Connect(Boolean toIXMLA)
at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.ConnectToXMLA(Boolean createSession, Boolean isHTTP)
at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.Open()
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayDataAccess.AdomdConnectionProvider.OpenConnectionAsync()</pi>
InnerCallStack= at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.XmlaClientProvider.Connect(Boolean toIXMLA)
at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.ConnectToXMLA(Boolean createSession, Boolean isHTTP)
at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.Open()
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayDataAccess.AdomdConnectionProvider.OpenConnectionAsync()
([1]Microsoft.PowerBI.DataMovement.Pipeline.Diagnostics.GatewayPipelineWrapperException.StackTrace
at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.XmlaClientProvider.Connect(Boolean toIXMLA)
at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.ConnectToXMLA(Boolean createSession, Boolean isHTTP)
at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.Open()
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayDataAccess.AdomdConnectionProvider.OpenConnectionAsync()
--- End of inner exception stack trace ---