Hi Everyone,
I'm experiencing some issues setting up auto-refresh (actually, refreshing in general) using the web app. I've created a .pbix file on my desktop version which accesses Google Analytics, Google Sheets (via the web connector) and Facebook, and can refresh data manually just fine on desktop. However, when I upload the .pbix file to the web app and try to set up auto refresh, I get the error message "You can't schedule refresh for this dataset because one or more sources currently don't support refresh". I find this strange as I haven't experienced any problems refreshing until uploading to the web app.
When I try to refresh manually, I get a different error message: "Unable to refresh the model (id=3808827) because it references an unsupported data source". other error details include:
Cluster URI: | |
Activity ID: | b9d1e866-a212-39b1-7ac1-186274a4e8e1 |
Request ID: | 972445c7-a561-8262-ef0d-e04843dfa05e |
I've read through all the documentation around auto refresh, but there doesn't seem to be a clear explanation as to which of my data sources is causing this problem, or if there are anyways to work around this.
Another piece of information that may be relevant is that when I upload the .pbix file (either via the "publish to web" function in the desktop app, or via file upload in the web app), it appears under the "dashboards", "reports" and "datasets" section. Under "dashboards" and "reports", everything seems to load fine and all the pages of my report are present, but under "datasets", I can just see a blank canvas. Not sure if that's part of the issue, but it seems that every possible solution I've seen to this refresh issue shows more than just a .pbix file under the "datasets" column. Could this have anything to do with the problems I'm facing?
Does anyone know how I can resolve this issue, or if there are any workarounds?
Thanks in advance,
- C