Quantcast
Channel: Service topics
Viewing all articles
Browse latest Browse all 62159

Unable to refresh or access manage gateway on service

$
0
0

I see there is a publish bug but is anyone else having a refresh issue this morning? I had updated the desktop and gateway yesterday and now I cannot refresh my data. It times out. I have uninstalled and reinstalled the gateway and also power cycled my computer. Edit credentials is greyed out and manage gateways has not effect.

Here are the details provided by the service:

Failed to load gateways
Please try again later or contact support. If you contact support, please provide these details.

 

Activity ID663dade5-6ca8-410d-a48b-ad5a727846ed
TimeFri Jul 15 2016 09:14:48 GMT-0400 (Eastern Standard Time)
Correlation ID378b850e-a689-7265-3433-84b7464e9e77
Version13.0.1500.395

 

 

Suggestions? Basic ticket has been filed.Capture.JPG


Viewing all articles
Browse latest Browse all 62159

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>