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Countrywide Power BI outage in UAE

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Dear all,

Currently we are experiencing a countrywide outage of powerbi.microsoft.com (app.powerbi.com seems to work though). As a result users are unable to access anything. This is the case for 2 out of 2 telecom providers in the country (Du and Etisalat). For Du it seems to work sometimes though. When accessing powerbi.microsot.com (40.115.55.251) from outside UAE everything works fine.

 

Here is tracert for powerbi.microsoft.com
2 1 ms 1 ms 2 ms 83.111.89.139
3 29 ms 10 ms 2 ms 83.111.65.209
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.

 

And here is tracert for app.powerbi.com
2 2 ms 2 ms 2 ms 83.111.89.139
3 12 ms 3 ms 2 ms 83.111.65.209
4 * * * Request timed out.
5 6 ms 4 ms 5 ms 94.56.246.162
6 10 ms 7 ms 7 ms 195.229.4.108

 

First time we have experienced this Jun 12, 2016 04:43 UTC. Then by 08:46 UTC the issue was resolved.
Then yesterday Jun 13, 2016 10:00 UTC it went down again (Etisalat) and didn't come up till now Jun 14, 05:26 UTC.
It was accessible via Du for some time Jun 13, 12:37 UTC, but now it is not accessible again Jun 14, 05:26 UTC

Any ideas on what's going on and when it will be back online?

 

Thank you!


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