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Auto Refresh Credential Issues with Google Analytics

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Hey Everyone,

 

I've been trying to get auto refresh set up on the web app, and I've been running into the following error message:

 

Message:GoogleAnalytics: Request failed (401): Invalid Credentials Table: [Table Name].
Cluster URI:WABI-CANADA-CENTRAL-redirect.analysis.windows.net
Activity ID:ee4d5395-0022-4f5d-83e3-937e5d62f328
Request ID:f968a2f6-b0a6-37f6-3dd4-0b2ae792740e
Time:2017-12-03 23:07:40Z

 

The error message is pretty clear—something is wrong with credentials. However, I've double checked all my credentials including:

  • Credentials on the desktop app (through data source settings) are correct
  • Credentials on the web app (under datasets>dataset credentials) are correct and match those on the desktop app
  • Not sure if related, but i've seen some other threads saying that the login on my browser might need to match to make sure things work, I've checked this as well

Refreshing data locally works just fine, so I'm surprised to get this issue on the web app.

 

I'm running an on-premise gateway on my computer, which is connected with no problem—I've tried refreshing it, and still run into the same problem.

 

Anyone have any ideas on how I could further troubleshoot?

 

Thanks in advance!

- C


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