We have an on-premise instance of JIRA and are connecting to it using the JIRA content pack. It had been working for some time, but now the refresh is failing with a status code 400 error:
Failed to update data source credentials: Unable to connect to the remote server
| Activity ID: | 12d8fc70-9389-432e-28c0-3fc66f352f46 |
| Request ID: | 2891c797-1193-1a7e-1224-d74d8ce3e7db |
| Status code: | 400 |
| Time: | Wed Nov 29 2017 20:53:58 GMT-0700 (Mountain Standard Time) |
| Version: | 13.0.3154.215 |
| Cluster URI: | https://wabi-west-us-redirect.analysis.windows.net |
This had been working for some time and now it has stopped. I've tried relogging in using basic, but still get the same error. Access to our JIRA instance requires login to our VPN, which may be the cause as the timing for the failure is around the time we implemented the VPN. What do we need to do to restore the connection?