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Internal error when refreshing

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Hey Guys. 

 

I am new to Power BI, so hope you can help me with our problem. Tried to google the problem, but did not help.

 

 

I receive the error below, when I try to refresh our data

Udklip.PNG

("The last refresh attempt failed because of an internal service error")

 

 

 

My project:

 

I have installed excel 365 (with power query), a personal gateway and a new OneDrive on a Company computer, so we have a computer online 24/7. The excel file, which is used, is uploaded to the OneDrive from my own computer. I am able to refresh the data within the excel file, from the Company computer, so a connection problem to our on-premises data is ruled out. I have hence used Power BI to connect to the Excel File within the Personal OneDrive and created a model, and also updated the information for the gateways. But afterwards, when I try to refresh the data, it fails with the above error message.

 

More info:

I am using both Power Pivot and Power Query connections, with date filters "after date", for our on-premises data.

Using Power BI Pro (trial version for now)

There is a connection with the Personal gateway to our on-premises data

 

 

Thanks

 

 


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