I was able to share a dashboard with external users last month. I was doing a PoC to show that we can share our dashboards with internal clients, as well as external. It worked flawlessly, and we were able to view them without issue by signing up a free account for the user it was shared with.
The problem now, is that it is no longer working for external clients!
1.I'm clicking "Share", and then type in an external email.
2.I get the warning "One or more e-mail addresses with the following domains are outside your organization" which is expected. There are no restrictions in Admin settings, so it never stopped me before.
3. Once I click the "share" button, I get an error pop down from the top right of the screen: "Failed to send email to invite users. Please try again later."
This only happens when I use external emails to share. If I try to share within the organization, it works fine. This was already working before, why would it break? Please help!