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Power BI Service – Card Visual Values Conflict Post Refresh

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Power BI Service – Card Visual Values Conflict Post Refresh

I’ve developed a Sales Analysis report in Power BI with key metrics shown through card visuals such as:

  • Total Sales: 6,500

  • Total Quantity: 500

These values are accurate and consistent in Power BI Desktop.

However, after publishing to Power BI Service and configuring Row-Level Security (RLS) and Scheduled Refresh, I’ve noticed a strange issue:
After 2–3 refreshes, card visuals sometimes show unexpected doubled values, like:

  • Total Sales: 13,000

  • Total Quantity: 1000

Interestingly, these values seem to correct themselves automatically after some time or when the visuals refresh again.

During investigation, I found:

  • No duplication in Power Query.

  • But duplicates appear in the table view in Power BI Desktop after refreshes in Service.

  • Eventually, the visuals revert back to correct values (6,500 / 500), but this inconsistency has occurred multiple times.

I’m looking to understand:

  • What could cause temporary data duplication or inflated values post-refresh?

  • Could RLS or Service refresh behavior be involved?

  • How to ensure consistent visual results between Desktop and Service?

Any insights or suggestions would be greatly appreciated!

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