We have launched a new report in the last few weeks so have been tracking usage because we want everyone to try it.
I have been monitoring usage and have some disrepancies.
User A: The report shows 0 views. So I had him open and close and re-open it over the course of yesterday 3 times. It still shows 0 views
User B: It was showing 2 views but he believed it should be more. So I had him open and close it 3 times yesterday, but the count only increased by 1 view.
Any help wiuld be appreciated