Hello Experts,
We hope you are doing well.
Issue:
We need your guidance on the error we are facing related to connecting the Azure MySQL database to the Power BI service. We have an Azure MySQL server:
xyz-mysql-server-1.mysql.database.azure.com
We were not able to connect and pull data from the server earlier when our IPs were not whitelisted by the client. Later, we successfully connected this server to Power BI Desktop and fetched the required data.
However, after publishing the report to Power BI Service, the cloud connection fails with the below error.
Steps we took to investigate it:
To troubleshoot and check the version of MySQL, we ran the following query in Azure Data Studio:
SELECT @@hostname, @@version_comment, @@version;
We received the output as below:
Want your assistance on:
As per our analysis on the version 8.0.40-azure, we assume that it is hosted on Azure. So, we are unsure how to proceed to ensure a successful connection in Power BI Service, and are struggling to decide if we need a gateway or not, or is there any firewall rule applied to the server, and if yes, then how can we add Power BI IPs to it?
Could you please guide us on the necessary steps or configurations required to fix this issue?
Waiting for your responses!!
Thank you!!