I have a user who has created a report in Power BI desktop and published it to the Power BI service, when they go to schedule a refresh the option Use an On-premises or VNet data gateway is off and greyed out. An enterprise gateway is installed, the data sources used in the report exist on the gateway, and they have access to them. The data sources are an existing Power BI semantic model and a folder connection
As a Power BI administrator if I publish the same .pbix file On-premises or VNet data gateway is on and I can connect to the data sources, or if I take over the published report the On-premises or VNet data gateway is on, and I can connect to the data sources. This makes me think it’s a permissions issue, but if their colleague published the .pbix file or takes over the published report the On-premises or VNet data gateway is on even though they do not have permission to use the folder connection.
Why is On-premises or VNet data gateway off and greyed out for the user when it is enabled and on for everyone else?