Hello, There are a lot of posts with similar issues, but after reviewing them for some time, none of the solutions seem to apply directly to my situation - or I need more information than the original requestor did to execute the solution.
I have been using Power BI for just under a year and learning as I go. Someone on our infrastruture team set up an on prem Gateway for me to use and I now have several reports automatically refreshing using that gateway.
I suspect there is a step that I need to take every time I publish a new report so that it will refresh automatically.
Specifically, my problem is that my new report says "gateway not configured".
| Data source error: | Scheduled refresh is disabled because at least one data source is missing credentials. To start the refresh again, go to this dataset's settings page and enter credentials for all data sources. Then reactivate scheduled refresh. |
However, this same datasource is used for many other reports which are refreshing dailyvia the same gateway without issue.
Here are the settings for a report that is refreshing successfully every day:
Yet this one, using the exact same data source and gateway, says it is not configured correctly.
Since I'm not an expert here, I didn't click "add to gateway" becasue it seems this datasource is already added to the gateway as I have other reports refreshing successfully.
The datasource name is correct.
I saw that some other solutions suggested adding a user. Not only can I not find the place to do that as shown in the screenshots for those solutions, but aren't my credentials already added to that gateway since it is used to successfully refresh other reports?
I also saw suggestions about updating PBI desktop version or ODBC driver on the server. I have the same reluctance to accept these solutions because there is obviously no problem with my desktop version, gateway, data source, or my permissions to that data source.
I am hoping this is a simple step I am missing that, once identified, I can incorporate into my documented steps for publishing a new report to the PBI Service.
Thank you.
Sarah