Morning,
We have had a PowerBI desktop report that has been successfully published to the service for the last few years, this is using the Acterys theme. When published previously the visuals and theme all stayed the same, as of the last couple weeks when this is published to any workspace the theme is resetting back to white backgrounds, the visuals have a different formatting and any colours in charts are all different.
I've tried following guides on how to set themes in the service via the JSON file but there's no drop down option on the edit button to do this. I've tried the following:
- Deleting the report from the service and re-publishing, same issue
- Tried publishing to my own personal workspace to rule out it being a workspace issue, same issue
- Tried re-publishing to both workspaces via a backup of the desktop report file to see if that helps, same issue
- Tried changing the colour on one of the report pages by 1 digit in the hex code to see if that would trigger the update, same issue
I've really run out of ideas on this one as the PowerBI service guides don't seem to line up with the PowerBI Fabric service options available.
Screenshot from the desktop to show the colours it should be showing, this is a cut down version of the dashboard with context removed so wont line up perfectly with the online version, this is just to give an idea of what I am seeing:
The same visuals in PowerBI Service, note the missing numbers in the bottom, theme is different all over and the pie chart colours are different too -
Any help is much appreciated!