I have had a number of support cases which were not able to reach the finish line. Even serious ones.
There is a new issue I encountered, and I am certain that professional/mindtree support is going to be unsuitable for this (a regression).
Is there a way to get support for Power BI via "unified" support (ie. get support from Microsoft itself, rather than Mindtree)?
It would be helpful to have some avenue to pursue bug fixes. I have no confidence that professional/Mindtree engineers are able to request bug fixes from the related PG at Microsoft.
Power BI is becoming a mission-critical component of our organization; it is scary if we would find ourselves with no way to fix the new bugs we encounter.