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Published report can't connect to database

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Hello guys,

- I have power bi reports published in power bi service. I connect using Live connection.

- I've setup on-premise data gateway and my data source is Analysis Services Tabular model.

- When I open the report in PBI service It shows this error: "There was a data source access error. Please contact the gateway administrator."

- I can connect to my datasource from data gateway server via Power BI desktop. 

- The ports 2382 and 2383 in data gateway are enabled.

- Gateway and cloud connection related to the report is assigned correctly and shows a green checkmark.

- On-premises data gate way has been configured correctly and status is online.

- Connection setting has been configured correctley and status is online.

- I've cheked UPN setting for my user account and it's OK.

- Privacy level is organizational.(I tested other levels but useless)

- My domain user account has admin permission to data source.

- I use windows authentication to connect to data source.

- My semantec model Live connection refreshes without error. But Import connection semantec model (a test connection) has the

following error:

 

Data source error: {"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"AnalysisServices: The following system error occurred: The user name or password is incorrect. "}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.DataSourceKind","detail":{"type":1,"value":"AnalysisServices"}},{"code":"Microsoft.Data.Mashup.ValueError.DataSourcePath","detail":{"type":1,"value":"DatabaseServerName;DatabaseName"}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"DataSource.Error"}}],"exceptionCulprit":1}}} Table: Model (2).
Cluster URI: WABI-EUROPE-NORTH-B-redirect.analysis.windows.net
Activity ID: 4c59db67-ed87-4424-a05f-3d464491dc63
Request ID: 3f711474-8193-fb5a-c73f-3cbd906039a3
Time: 2024-09-09 09:13:45Z

 

So I ask pleasem if anyone has the same experience please share with me.

Thank you so much.

 

 


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