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Microsoft Teams Integration with Power BI Dynamic URL Filtering for Dashboard Based on Phone Number

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Hi Experts,

I have a Customer Dashboard in Power BI that has been published to the Power BI Service. This dashboard includes  customer phone numbers and details about their purchases.

Attached is the PBIX: 

CustomerDashboard.pbix

Dashboard Link:
https://app.powerbi.com/groups/me/reports/26d5425d-da53-4ab1-a7c1-d7509fed0dd9/a772bbf4995425b63827?experience=power-bi

Requirement: 
When I receive a call from a customer via Microsoft Teams, I want to dynamically link this information to the Power BI dashboard using a URL. For example: http://Customerdashboardurl.com/#[phone number]

  • Automatically generate the correct URL for the customer’s dashboard based on the phone number received during the call.
  • Filter the dashboard data to display information specific to the customer calling.
  • What are the best practices for integrating Power BI with Microsoft Teams for this purpose.


Anyone, Please help on this.

Thank you!

 


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