Hello,
I have built a report in Desktop using data from company MySQL database.
I have published the report to the Service and built a dashboard.
I have installed a personal data gateway, and used this data gateway as the data connection for the above dataset. I then set up a daily scheduled refresh for 8.30am.
In reality the data can change every minute but this option isn't available.
2 hours later, I view the dashboard. Nothing has changed. I right click on the 3 dots at the top right of the dashboard and click "refresh dashboard tiles". Nothing changes (again).
I go to the relevant report, and click refresh in the top banner. Again nothing changes.
I then go to the view of datasets within the workspace, and see the dataset hasn't been refreshed since I uploaded the report to Service 2 hours ago (see picture). I can click "Refresh now" to force it to refresh.
QUESTION - if my Manager wants to view the dashboard mulitple times per day, do they really have to go to the dataset view each time and press "refresh now", then go back to the dashboard to see the latest data?
Thank you in advance