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Upgrading to pro after trial does not work

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Hello everyone,

 

I am having trouble upgrading from my ended pro-trial, to a "legit" pro version :

 

I used to be under pro trial on my account, and had created reports stocked under a group. Trying to access the group today, i noticed that this group had become unavailable to me, since my free trial had run out. (see picture 1) denied_grp.JPG

 

 

From here, i clicked on the yellow option, stating that i could upgrade to pro in order to access the group again. However, upon clicking on this, i do not have the option to pay for my upgrade, all that is available under the "PowerBI pro" category is a free trial, in which i cannot enroll since i allready have done it. (see picture 2)

 

denied_pay.JPG

 

 

 

 

I am therefore stuck in a situation in which i am on a free-user account, so i cannot access my reports, but i cannot upgrade to pro either since i do not have access to the "Pay to upgrade to PowerBI Pro" option.

 

 

Furthermore, even if i could upgrade to the paying pro version, would it be worth it, or will i automatically profit of the 1-year grace period from June 1st 2017 to May 2018, upon connecting on my now "free" account on the 1st of June.

 

 

Thank you in advance for your insights !


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