I'm in a bit of a pickle. When I attempt to sign in to powerbi via web OR desktop, I get the message that I'm not recognized.
Microsoft Power BI
We don't recognize this user ID or password
Be sure to type the password for your work or school account.
When I try to sign up, I get this message:
We know you!
You’re using xxxxxxxxxx@parkingsoft.com with another Microsoft service already. To finish signing up for Microsoft Power BI, sign in with your existing password.
When I sign in, it directs me to Office365, without any PowerBI product links.
FINALLY, when I attempted to sign in to post a support ticket, I get the following:
Additional technical information: |
Correlation ID: dd97c4ff-0c24-49a0-94b0-48ecf300ddaf |
Timestamp: 2017-03-31 15:36:50Z |
AADSTS50020: User account 'xxxxxxxx@parkingsoft.com' from identity provider 'live.com' does not exist in tenant 'Microsoft' and cannot access the application '4cfdc3df-6fbd-44aa-bc6c-bc861a88e008' in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. |
I'm confident that I've signed up for the free/trial account because I have emails asking me to verify my account.
Any help/advice is appreciated
Thanks,
L