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Dashboad Share Not Working - User Cannot See Full Dashboard

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Dorea Error.jpg

 

Hi,

 

Over the past few months to share my dashboard with team members, I simply click the Share button and type in the user's email address. It's always worked great, but I tried to add a user last week and she received the attached error message when she accepted her invite. After closing the error message, she can see a few tabs of our dashbaord, but they're old and not the most recent published version. Even stranger, from the "Access" list it shows her status of "cancel invite" which typically means the user hasn't accepted her invite. We have sent mulitple invites on different days, double checked we were inviting her to the right dashboard.... what on earth is happening and more importantly how do I fix it? 

 

Thanks in advance for any advice!


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