I created a report entirely using data that should be accessible over the web, without the need for a Personal Gateway, but when I publish online and try to refresh, I get the error:
Your data gateway (Power BI – personal) is offline or couldn't be reached.
Your data gateway (Power BI – personal) is offline or could not be reached. Ensure the gateway computer is on and you are logged on to it during the scheduled refresh period.
Here are the only sources of data being used:
Web queries from DoubleClick (20 of these). They use Anonymous authentication
A CSV file on OneDrive for Business
An XLSX file on OneDrive for Business
Is the issue with the authentication being used in the web queries, or is it something else? The only log info I get when trying to refresh is below.
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Something went wrong.
Your data gateway (Power BI – personal) is offline or couldn't be reached.
Please try again later or contact support. If you contact support, please provide these details.
Please try again later or contact support. If you contact support, please provide these details.
Processing errorYour data gateway (Power BI – personal) is offline or could not be reached. Ensure the gateway computer is on and you are logged on to it during the scheduled refresh period.
Cluster URIWABI-NORTH-EUROPE-redirect.analysis.windows.net
Activity IDd0b790e5-1b56-457b-84ed-9a50d49c154e
Request ID02778430-a67a-78a6-ea76-972a8f24b041
Time2017-02-08 21:57:43Z