Hi all,
My client with a Pro licence, outside my tenant, needs to accept a free Pro trial the first time he opens a shared report of mine. Everything looks normal when he accepts the Pro trial as no 60 days countdown appears. Still, when he clicks on his thumbnail in the upper right corner, we see his account as a Pro account (free trial), but when moving back to his reports, we can see that he has a Pro account with no free trial.
My client's screenshots when:
Viewing the reports I shared:
Viewing his reports:
Thanks!
Best,