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Publishing Report - Failed to use the selected gateway

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Hi all, 

 

So I need to have a report published by Monday; I've essentially built the whole thing however I'm not experiencing some major issues publishing it to the web. 

 

I've published it but when I click on the report in web, it says "Can't display the visual", and I have a banner on the top of the screen:  "There is no gateway to access the data source report-detail". Now when I go into the gateway settings on this particular data set, I try to connect to my personal gateway (installed on my machine), however I get another error message: "Failed to use the selected gateway. Please make sure the gateway is up and running and try again."

 

The report I'm trying to publish is connecting both data from SQL server and Salesforce within the same report. Now around 2 months back I published a similar report (before I had a personal gateway installed) which worked absolutely fine, however now after installing the personal gateway it seems like it's now stopping me from publishing it at all. I've done a test by uploading a dashboard with both just individual salesforce data sets, and same with SQL and they work absolutely fine, so think the issue is me combining the two whilst using a personal GW. 

 

Please can someone advise me of a work around that can I can do? The report I need to publish for Monday is extremely important, and I just want to get this out there. I can then deal with the 'bigger picture' of getting a gateway installed on the server etc to prevent this from occurring again. 

 

Big thanks to all.


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