Hi guys,
We have implemented Power BI enterprise gateway on our servers to enable on-prem data access in Power BI Cloud. However, I am getting the error message about my personal data gateway being offline (below). Not sure why am I getting this error when I try to do a manual refresh or set a scheduled refresh for one of my data sets. I have not installed the personal gateway on my computer, so not sure what has gone wrong all of a sudden here.
I am getting a 'good to go' or success message if I test the gateway connection from Settings > Gateway in the cloud. What could go wrong in this case?
Thanks
Kaz