Had an issue with data sets refusing to refresh due to an internal service connection error. Started working with Microsoft and completed each step that was asked of me up to and including regedit changes. Now, NONE of my datasets will refresh and the error says "Cannot decrypt the credential for data source NewPbiDataSource_d201fa17-dede-46e0-86fe-27a98ad5f256. The detailed error message is The credential and/or settings for the data source <ID:d201fa17-dede-46e0-86fe-27a98ad5f256> has been corrupted. This could be caused by reinstallation of the gateway, or the encryption key/certificate for current gateway has been changed. You may need to provide the credentials for the data source again using the portal. "
When I go to edit the credentials, however, nothing (and I mean NOTHING) shows up under edit credentials. It is just a blank space. This affects every single dataset of mine and in the data group I created. I have to get this working again as soon as possible. Can anyone help me?
I have reinstalled the gateway. I have rolled back the desktop version and the gateway version. I have even restored my computer to a previous time before the initial issue occured. The pbix file refreshes in the desktop.
Signed,
Anxious
FYI, my ticket is still open with Microsoft but it isnt working.