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Excel File published to PBI won't refresh SSAS connections

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We publish both PBIX and Excel/PowerPivot files to the service.  We have an enterprise gateway set up connected to SQL Server, AS-MD & AS-Tabular. 

The PBIX files will refresh to all 3. 

Excel files will refresh when connected to the database, but not SSAS.  It prompts you to install a personal gateway.  So I tried that & it worked!  Why does the personal gateway accept the connection, when the enterprise gateway does not??  I thought enterprise gateway did everything the personal gateway could do?  If I uninstall the personal gateway on the same machine and install an enterprise gateway, it will not refresh.  What am I missing?


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