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DirectQuery reports not loading in PowerBI service

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Hello all,

 

Recently we installed an on-premises gateway with the aim of sharing reports that are based on data stored in SQL server. However, when using DirectQuery we get the following error message:

Logging into Sql server failed. Possible reasons for this error include an invalid authentication mode, a missing login in Sql server, etc.

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In the data source settings of the gateway, the credentials for the basic authentication method are provided. It indicates that the connection is successful, and the gateway status in the dataset settings also looks fine. 

This problem does not occur when the data connectivity mode is set to 'import', it only happens with DirectQuery. What is going wrong here? 

 

Please let me know if you have any ideas!


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