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ERROR: User with View Access getting Error on Report & Dashboard View

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Hello,

 

I have made my report in Power BI Desktop, and published the report, created a dashboard, and added a user to have view access. She was able to see the report and the dashboard for a week or two and then suddenly was no longer able to. When she navigates to either the report or dashboard, the tiles start to load, and then crash with the error that is the x in a circle. She has tried refreshing the page, the dashboard / report, and even hard refresh. Additionally, I removed her access and then re-granted it. This also did not work. I've also re-published the report. The entire time I have not seen this error.

 

Has anyone had this problem? Is there a way to fix it?

 

Thanks. Any suggestions appreciated.


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