I've spent a bit of time looking on the forums and can find similar threads but none that solve my issue.
We've installed On-Premises Gateway on our Windows 2008 R2 server in an attempt to switch from personal. The gateway is installed, active and recognised in Power BI Service.
The problem comes when I try to add a data source to our MySQL databse, I get the following error:
Althought the error appears obvious I don't really understand what is not installed or being recognised, because:
- On the server if I connect to my source via MySQL Workbench I have no issues
- On the server if I connect to my source via Power BI Desktop I have no issues.
The fact that these both work on the server which the gateway is held suggests to me that is should work via the service, correct?
Can anyone identify what the cause may be or how I can further troubleshoot it. I have Gateway logs available if necessary but thought I'd keep them out for now to simplify things.
We have this version of the connector installed (http://dev.mysql.com/downloads/mirror.php?id=412152) but have also tried the latest version, the version above was recommended as a way of fixing the error but did not help.