I have a dashboard with some underlying reports published to a small number of users via an app. We've successfully recieved comments on both dashboards and reports historically.
I have just tried to access today whilst commenting on report visuals is still working fine. Commenting on dashboards via the app is not allowed (just a grey box with a 'close' button) and previous comments are no longer visible. I'm just crossing everything that they haven't been deleted as we're going to have some very grumpy users.
I have checked workspace settings and all dashboards and reports have commenting enabled.
Any thoughts on what could have caused this and whether there's any way of getting them back!