I'm having trouble loading this data from Power BI. You can open Power BI directly or try again

In my Windows 10 Desktop build 1511, I enter a Power BI question, the Power BI responses show up in Cortana, but when I click to activate I get the error:

"I'm having trouble loading this data from Power BI. You can open Power BI directly or try again in a little bit."

It's happening for all Power BI at a client's Office 365 subscription, but my own Office 365 does not exhibit the problem.

Any ideas? Is there a service degradation for specific Power BI tenants? Any ideas on a workaround?

thanks,

Seth