Hi everyone,
I have some issues with using DirectQuery for some reports I have uploaded to the PowerBI service, that I hope some of you out there can help me with. Thanks for reading this!
So my problem is this: I have made a report in PowerBI desktop that uses DirectQuery to access data from an Oracle database. In PowerBI desktop I have no issues with connecting to the database and having my visuals being updated live. However, as soon as I upload the report to the PowerBI website/service and open the report there it can't display the visuals. I am getting this error message:
"We reached the data gateway, but the gateway can't access the on-premises data source. Please try again later or contact support. If you contact support, please provide these details.
Error Code DM_GWPipeline_Gateway_DataSourceAccessError
The report is configured to use an On-premises data gateway to access the database. The weird thing though is that I am using the same gateway for other reports, where viewing them online at the PowerBI website works fine. The only difference being that the reports that work are configured to Import data instead of using DirectQuery. The table I am accessing using DirectQuery is very large, thus switching to Importing the data is not a viable solution.
I have tried looking at the On-premises data gateway documentation (https://powerbi.microsoft.com/en-us/documentation/powerbi-gateway-onprem/ and https://powerbi.microsoft.com/en-us/documentation/powerbi-gateway-onprem-manage-oracle/), but haven't found a solution there.
Does any of you out there know how to fix this? Or have any suggestions as to what the issue might be caused by?
Many thanks beforehand!