I have created a dashboard and reports and set up a group ("Group"). I am the adminsitrator. I have sent out invitations to 14 other members of my organization to join Group. (We do not have an Office 365 environment, so I am just creating the group in PBI.) After almost two weeks of trying, only 2 others have successfully joined the group. Others are encountering insurrmountable problems that appear to fall into 2 categories.
One set of organization members gets past the sign in process as far as the "Power BI" Logo screen where the rolling dots beneath the logo appear to indicate that some set up process is in place. Unfortunately, the set up process hangs at this point and never completes.
A second set of organization members gets past the sign in screen to their own personal PBI page, but from that point there is no way to find the organization's Group. (Yes, we have tried searching in the "Group" search box on the personal page menu. No luck.
Everyone is following the prescribed protocol for joining by following the link in the invitation email.
At this point, I am pulling out my hair in frustration. Any idea what is going on? Should I delete the group and start over?